Privacy Policy

📊 Information We Collect

Personal Information: When you submit a contact form or inquiry, we collect:

Name (first and last)
Email address
Selected coaching-plan interest
Message content and fitness goals
Any other information you voluntarily provide

Technical Information: Our hosting, form, and font providers may process limited technical information when you visit the site or submit an enquiry:

IP address, browser type, and submission time
Technical request logs used for security, reliability, and spam prevention

🎯 How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide requested information about our services
To communicate with you about coaching plans and services
To improve our website functionality and user experience
To detect, prevent, and address technical issues
To comply with legal obligations and protect our legal rights

Website Analytics & Tracking

This website uses Plausible Analytics, a privacy-friendly analytics tool, to understand aggregate visitor trends (such as page views and referring sites). Plausible is cookieless and does not collect or store any personal information, does not track you across other websites, and does not build individual visitor profiles. Because no personal data or cookies are used, no consent banner is required.

This website does not use advertising trackers or marketing cookies. If any tracking technology that collects personal information is introduced later, this statement and, where required, the site's consent controls will be updated before that technology is enabled.

🔐 Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

HTTPS encryption for data in transit
Access limited to Leo Gatti Coach and authorised service providers
Collection limited to information needed to respond to enquiries and provide coaching services

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

🤝 Data Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

Service Providers: Netlify processes website hosting and form submissions, an email provider may deliver enquiry notifications, and Plausible Analytics provides cookieless aggregate visitor statistics. The site's fonts are served directly from our own website, so no third-party font provider receives your data
Legal Requirements: When required by law, court order, or to protect our legal rights
With Your Consent: Any other sharing will only occur with your explicit permission

⏱️ Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Enquiry Data: Kept only for as long as reasonably needed to respond, follow up, and maintain appropriate business records
Client and Accounting Records: Kept for the period required by applicable legal and accounting obligations

👤 Your Rights (Privacy Act 2020)

Under the Privacy Act 2020 (New Zealand), you have the following rights regarding your personal information:

Right to Access: Ask for a copy of the personal information we hold about you
Right to Correction: Ask us to correct information you believe is wrong, incomplete, or misleading
Right to Complain: Lodge a complaint with the Privacy Commissioner if you believe your privacy has been breached

To exercise access or correction rights, contact us using the information below. Privacy Act requests are normally answered within 20 working days, although the Act permits extensions in some circumstances.

👶 Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our records.

🌍 International Data Transfers

Our hosting, form, and email providers may process information outside New Zealand. We use established service providers and take reasonable steps to ensure personal information is handled consistently with applicable New Zealand privacy requirements.

🔄 Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date below.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

📧 Contact for Privacy Matters

If you have any questions about this privacy policy, wish to exercise your rights, or have privacy concerns, please contact us:

Email: info@leogatticoach.com
Mail: Leo Gatti Coach, Queenstown, New Zealand
Privacy Requests: Access and correction requests are normally answered within 20 working days

Privacy Commissioner (NZ):

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner:
Website: www.privacy.org.nz
Phone: 0800 803 909